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January 26, 2006

Uses for Cameras Other Than Security

From Security Park:
A pitch by ADT notes three different use of cameras other than crime prevention. This is a useful followup to an earlier post discussing regulating the use of cameras for crime prevention.

Employee Productivity Monitoring can significantly impact employee behavior and improve compliance to company policies and procedures. A popular fast food chain recently introduced video monitoring at a franchise, which helped identify and correct employee training issues and staffing inefficiencies. The result was a 35% improvement on customer time spent in line.

Customer Service Information gleaned from video surveillance often leads to a better customer experience. For example, retailers can review video and determine that additional registers are required or certain employees are not engaging customers in the friendliest manner.

Compliance Video monitoring technology can help improve compliance in the food industry, where quality assurance procedures are critical. From how raw food is handled to how final products are packaged, remote video monitoring integrated into a plant's systems can provide assurance that industry regulations, sanitation and safety criteria are being followed.

Update:
Peter over at Public Eye points out other uses for cameras including construction monitoring, marketing, and remote telepresence. Check his web site to see actual footage.

Posted by rshah at January 26, 2006 05:04 PM

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